Stay Connected,Stay Prepared
Learn how we ensure your safety and service continuity before, during, and after hurricanes. Our fiber-optic network is designed to withstand extreme conditions and our team is ready to support you at all times.
Prepared for Any Storm
Resilient Fiber-Optic Network
Our network is designed to withstand strong winds, flooding, and extreme temperatures, ensuring your services remain active as long as there is power.
24/7 Monitoring
Our engineers monitor the network in real time from hurricane-proof facilities, proactively anticipating and resolving issues.
Customer Service Always Available
Our customer service centers operate 24/7, even during storms, to provide you with immediate support.
Rapid Response Team
We have strategically located teams ready to quickly restore services after a storm, prioritizing the most affected areas.
Preparation and Communication
We maintain constant communication and conduct community and employee check-ins to assess damages and begin restoration as soon as possible.
How does the THALLIES response team act?
Our response team is strategically located nationwide and ready to move to threatened areas, ensuring quick and efficient restoration after any storm or natural disaster.
- Proactive measures: We protect critical infrastructure from possible flooding and freezing.
- Preparation checklist: We assign clear roles and responsibilities to each team member, with strategies to operate during emergencies.
- Chain of command: We implement an organizational structure that guarantees continuity of operations and service during any weather event.
- Emergency supplies: We have fuel, generators, and sandbags ready to be deployed when it is safe for the THALLIES team.
- Constant communication: We conduct continuous check-ins with communities and employees to assess damages and begin restoration work immediately.
Benefits of Fiber-Optic Technology Against Weather Conditions
Water Resistance
Fiber-optic cables do not conduct electricity and are resistant to moisture, preventing short circuits.
Wind Resistance
They are lightweight and flexible, less prone to damage from strong winds.
Extreme Temperature Tolerance
They operate efficiently across a wide range of temperatures without signal degradation.
Safety
Since they do not conduct electricity, they eliminate fire and electric shock risks, making them safer to install and maintain.
Real-time hurricane and storm updates
Preparation Efforts
- Network Reinforcement: We proactively strengthen our fiber-optic network.
- Reinforcing Infrastructure: Enhanced protection for fiber-optic lines to withstand high winds and flooding.
- Backup Systems: Installation of backup power systems at critical network points to maintain service during power outages.
- Maintenance Checks: Ensuring network reliability.
- Routine Inspections: Regular checks and maintenance of fiber-optic network and equipment.
- Protective Measures: Applying protective coatings and installing conduits to safeguard fiber-optic cables.
Customer Guidance
- Develop a Plan: Create a family emergency plan, including communication strategies and evacuation routes.
- Emergency Kit: Gather essential supplies such as water, non-perishable food, medications, and important documents.
- Emergency Contacts: Set up a list of emergency contacts and share it with family members.
- Device Charging: Keep mobile devices, battery backups, and power banks fully charged.